eBay Recruitment Drive 2023 | For Customer Service Executive

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eBay Recruitment Drive 2023 | For Customer Service Executive

eBay Recruitment Drive 2023:- eBay Hiring freshers for Customer Service Executive Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. (eBay Recruitment Drive 2023)

Company Namy	eBay
&Job Role	Customer Service Executive
Qualification	12th Pass Or Any Degree
Branch	Any Branches
Batch	2018, 2019, 2020, 2021, 2022 & 2023
Salary	INR 30K PM*
Experience	Fresher
Location	Work From Home, India

Responsibilities For Candidates:-

* 12th pass or Any Degree from any stream
* Handle day to day reactive issues with merchants via inbound and outbound phone and email
* Work as per defined processes and SLA – outlook issue process
* Handle all hotline volume within the define SL. Lead the same in terms timely login & staffing during break time.
* Act as a trusted advisor to sellers and account managers on defect review/removal, eMBG case review/auctioning, technical issues, product issues, and standards and policy related issues that can hamper sales growth.
* Resolve issues for merchants of any eBay specific impediment to growth and sales (including defect reviews/removal, eMBG case review/action, technical issues, standards and policy related issues)
* Coach merchants so that issues and policies do not impede their business in future and help them develop a proactive approach to avoidance (as opposed to resolution after the fact). Including adoption of eBay tools and/or standard processes
* Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution
* Establish a trusting relationship between eBay and the customer while maintaining a high level of detail and accuracy
* Share timely findings with the AM’s
* Good communication and analytical skills.
* Basic Scripting experience
* Basic experience of working with relational databases
* Strong Communication Skills. (eBay Recruitment Drive 2023)

Selection Process For Drive:-

* Online Application Submission
* Online Test- Aptitude Test, Technical Test
* Interview
* Selection

About ebay:-

eBay Inc. is an American multinational e-commerce company based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. eBay was founded by Pierre Omidyar in 1995 and became a notable success story of the dot-com bubble.

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